Tong Family

broadband ? Forums ? Security ? Zone Alarm upgrade problem…. If you upgrade an old version, life is hell., In fact Zone Alarm locks up the internet. Instructions on how to clean it up.
Also “Iggy”:http://iggyz.com/unzap.html has the details:
REBOOT.
To make sure that you can see the ZoneAlarm Plus/Pro system files, if they are still on your computer:
a. Right-click on Start, then left-click on Explore. When the Windows Explorer panel appears:
– In Windows 95, 98: Click View>Options (in Windows 98, this will be called “Folder Options”). Click the “View” tab, then click the “Show all files” radio button.
– In Windows ME, XP, 2000: Click Tools>Folder Options. Click the “View” tab, then click the “Show hidden files and folders” radio button.
b. Make sure you also UNcheck the box to “Hide Protected Operating System Files” if you have one.
c. When searching, be sure it searches ALL hidden files and folders.
d. Click OK.
IMPORTANT NOTE: Making modifications to system files may disable crucial functions of your Windows operating system. We strongly suggest re-enabling the “Hide files and folders” feature once all ZoneAlarm files have been removed.
Click on Start, then Search or Find, and select Files. Make sure that the location box is set to search your local hard drive (usually C 🙂 or All Local Drives.
Type the following exactly – delete any folders found:
zonelabs
“zone labs”
“Internet logs”
Type the following exactly – delete any files found in \Windows or any subfolder below it, or in your \Temp folder):
vsconfig.xml
vsdata.dll
vsdata95.vxd
vsdatant.sys
vsmon.*
vsmonapi.dll
vsnetutils.dll
vspubapi.dll
zaplus.*
zapro.*
zlparser.dll
zonealarm.exe
zoneband.dll
vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file. Do NOT delete this file unless it is a Zone Labs file!)
Type the following exactly – delete any files found in any folder with “Programs” in the pathname):
zapro
zonealarm
“zonealarm pro”